SAS FM

INTRODUCTION

We are the fastest growing Integrated Facilities Management Company, an ISO 9001: 2015 certified, dedicated to provide the finest Services with a team of experts from all the multifaceted segments.

Surya Allied Services commenced its operations from Visakhapatnam in 2009, with a vision to achieve the highest standards for all the Integrated Services. We are dedicated to meet the most challenging standards of the client. The Company has now entered into its tenth year of operations and has developed the necessary ‘Skills and Expertise’ to provide Integrated FM Services which includes Security, Housekeeping, M&E, Pest Control, Facade cleaning, Office Support.

We have effectively spanned across the entire southern region, as of now. We presently have over 1000 plus trained employees, a team of 100 plus competent & qualified professionals & esteemed clients spread across Andhra Pradesh and are accepted as a ‘One stop solutions provider’. Our premium list of clients includes IT & ITES, MNC’s, and Corporates, Industries, Banks, Hotels, Hospitals, Malls & Retail, Infra Structure / Construction projects and Residential Sites etc.



SECURITY SERVICES

SURYA COMMANDO SECURITY AND ALLIED SERVICES is a professional company in facility management incorporated in under leadership and guidance of Mr.M.Satyanarayana (Ex-Army), Managing Director. We have ventured into security facility management in the year 2009 in Visakhapatnam, A.P, India. Within a very short period we boast of a very exclusive and varied clientele base where we provide an array of services like security and housekeeping & Façade Cleaning and e.t.c….

We provide a highly trained security guards and supervisors to all our corporate customers. We provide an ongoing training to all the security staff in regards to the safety of company property as well as the care of the machinery parts etc. We have trainers who can conduct training in Hindi, Telugu or English depending on requirement of the customer.

Our armed security guards are civilians or ex-servicemen who have a license to carry arms and are well-trained to provide protection to people without risking people’s, as well as their life. We bring peace in the minds of people, who want to travel without any fear, through our specialized armed guard services.

We also provide Quality Security Service to all our esteemed clients to fit in all circumstances & within budgets and giving round the clock to check on the unit / factory. The operation team comprises of Managers and Patrolling Supervisors. The Staff are well versed with Hindi, Telugu or English speaking personnel for any assistance at any time for 24hours.

We undertake a thorough background check of all the personnel prior to recruitment, besides a host of other measures come as an added assurance.

  •  24 Hours Control Room.
  •  Monitor entrances and exits; acts to prevent unapproved or unlawful entry; movement of people and vehicles, and parking
  •  Perform front office duties such as visitor entry, maintaining registers and other documentation as required by the customer.
  •  Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, and other incidents
  •  All operations staff is provided with an extensive communication network.
  •  Regular checks and patrolling by night staff.
  •  Provision of additional security staff at short notice, whenever so required.
  •  Immediate response on short calls
  •  Independent communication system to all major units and important clients.
  •  Our Security Managers are in regular contact with the clients, to provide assistance to their Security problems if any.
  •  Action Plan during Riots & Strikes.


ARMED SECURITY

Surya Allied Services is unique to say that , we have a special services named “marshal armed security”. We provide this premium services to different sectors based upon the clients requirement. We are pleased to say that “Surya Allied Services” has a separate knowledge base on this services.

  •  Our armed security guards are civilians or ex-servicemen who have a license to carry arms and are well-trained to provide protection to people without risking people’s, as well as their life. We bring peace in the minds of people, who want to travel without any fear, through our specialized armed guard services.
  •  Our armed security guards are licensed to carry a weapon and as such they receive high level of training to tackle any situation. Being committed to the job, we ensure immediate response to the situation and use of weapon safely and properly. Moreover, we also conduct comprehensive testing methods and detailed background study before employing the armed security guard at your place.
  •  Our security service offers best resolute action whenever needed. Our security guards monitors and takes prompt action in any situation. Surya Allied Services staffs are trained extensively and the unarmed security guards are trained to use alarming and video monitoring services. If you your business is well-equipped with these services, top security services can provide top-notch armed security services to ensure security.
  •  Surya Allied Services can provide increased security to both employees and the company. Hence you can prevent increased crime and provide safety.
  •  The armed security services Surya Allied Services can bring in sense of security for the organization and also promotes a kind of safe and comfort environment. This helps the employees to be dynamic which will bring more production to the company.


HOUSEKEEPING SERVICES

All systems and processes in soft services are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of trained resources , state of art equipment’s , ecofriendly cleaning products and proven processes. The results are a superior quality performance levels while adding tangible business benefits and value to the ecosystem. Our expertise and experience in providing the best in class commercial cleaning services 24/7 -365 days extend to all facility types - IT parks , Campuses , Commercial Offices , Hospitals , Factories, Hotels, Banks & Financial Institutions, Academic and Research institutions, Sports Stadiums, Warehouses or in fast moving environments like Shopping Malls, Retail outlets, Multiplexes or Airports.



Service Standards :

Maintain at all times in good condition - office areas, service areas, public areas, utility areas, fire exits, stairways, basements, lifts, car parking and external areas.

High standard of cleanliness and appearance at all times including maintaining higher floor Gloss Levels – VIP Board Rooms, VIP Pantry, Reception Areas, Lobbies and Top Management floors etc.

Areas where a high hygiene standard is mandatory – Hospitals, Sterile Areas, Toilets, Kitchens, Cafeteria, Pantry, Vending Areas, First Aid Rooms. Waste Bins, Hidden Surfaces, Hinges, Underside of Workstations etc. To be maintained Free of Dirt, Stains, Waste Matter, Watermarks and Scale using appropriate cleaning and sanitizing materials



Types Of Cleaning :

Cleaning tasks to ensure that offices, toilets, meeting areas, public areas & all other routine work areas, furniture & floor spaces are maintained to a high level of general cleanliness and remain presentable and fit for their intended purpose

Reactive service to maintain full & safe use of facilities – response to spillages, replenishing consumables & monitoring the cleanliness of all sanitary facilities

Activity includes all deep cleaning and periodic cleaning activities of the communal & public areas and activities that require more frequent cleaning than routine cleaning including kitchens, vending points and cafeteria



Zoning

The Frequency of daily cleaning is divided in 3 zones :

  • * Green Zone - Cleaning -mechanically / manually . Frequency – Once a day
  • * Red Zone - Cleaning - mechanically / manually . Frequency – Once a day minimum followed by further cleaning upon requests / instructions.
  • * Yellow Zone - Cleaning - once at commencement of shift & repeated till the end of the shift. Busy areas with continued upkeep
  • * Color coded cleaning tools for different areas
  • * Color coding of each type of waste with specific color bins for easy identification by users
  • * Go-green initiatives are a part our of mission with the usage of eco -friendly cleaning chemicals


We strive to give the best Housekeeping services especially customised to suit your personalised requirements :

  • Permanently employed full-time staff
  • Latest cleaning techniques
  • Well trained employees for usage of Latest Equipment
  • Flexible cleaning schedules to accommodate 24/ 7 services as per the customers work schedule.


GARDENING & HORTICULTURE

We handle complete commercial and residential landscape maintenance and garden care services that include care and maintenance for your lawns , shrub reshaping and pruning, feeding and fertilizing, hedge cutting and trimming and anything else which keeps your garden looking at its best !

Maintenance of all office plants and flowers at healthy growth standards - at acceptable height and form, pruned in accordance with good horticultural practices. From basic planting schemes designed to suit desired preferences and layouts to more elaborate planting designs , from supply of plants to conducting the planting and initial feeding , choosing the right plants for the garden keeping in mind – awareness of soil types , amount of light reaching the flower beds, aspect of the garden , sheltered or exposed beds.

Use of ground cover plants to reduce weeding, decorative plants to add year round colour, shape and height to the garden creating a healthy soil balance essential for plant growth with water, air and a range of mineral nutrients while maintaining good practices in landscape irrigation methods.

Asset records detailing all plant specimens detailing type, location, condition and frequency of visit for all plants on display at each location

A trained and dedicated team of experts is provided to meet standards in terms of maintenance of all your horticultural requirements in - Hard and Soft Landscaping

Features :

  •  Operations and Management of Daily Schedules
  •  Periodic Maintenance
  •  Renewal / Replanting
  •  Improvement of Aesthetics
  •  Periodic Pesticide Treatment
  •  Maintenance of Indoor Plants
  •  Hard Landscaping - Footpaths, Road Surfaces, Courtyard Paving, Steps to Entrances, Car Parking Areas, Kerbs, Edgings and Pre-formed Channels, Fencing, Gates and Boundaries
  •  Soft Landscaping - Grassed Areas, Horticultural Works, Office Plants and Flowers, Cut Flowers.


FACADE CLEANING

A Facade of a facility is your company’s first point of contact with the outside world. So a well-maintained facade becomes a necessity to spread positive vibes about the company.

We have incepted innovation in facade cleaning, and are capable of extending automated facade cleaning services, yielding perfect results, besides traditional facade cleaning procedures customized to your requirements along with cost effectiveness. We employ the best machinery with highly skilled personnel to enable you to enjoy the elegance of your beautiful architecture – 'fresh and new' as ever.

No matter how big the structure is, we undertake facade cleaning with efficient ease. We use the most advanced equipment and the right blend of special cleaning agents, mixes, mild abrasives and lubricant agents to keep the facades at their dazzling best. We also take special chemical sealing measures to make the glass retain its stain-free texture for longer durations.

Features :

  •  Using skilled labor
  •  Specialized equipment’s
  •  Required PPE's
  •  Environmentally safe products
  •  Strict adherence to all safety regulations
  •  Window and cladding cleaning activities occur at predetermined frequencies
  •  Recommendations provided on window and cladding maintenance with the help of detailed checklist, work schedules, minor or major repairs to be carried out as & when required
  •  Customized high level cleaning solutions designed to deliver best results.


Help Desk Management Services

One of the critical support areas in Integrated Facilities Management Services is help desk management. Help desk support involves understanding of the user’s problems, diagnosing the reasons and rectifying the same simultaneously maintaining historic records of critical assets. We provide skilled staffing to operate the help desk.

  •  Handle Phone Calls
  •  Log Complaints
  •  Records Time
  •  Root Cause Analysis

 

Surya Allied Services is an established brand name for sourcing of talent for contract staff to support their basic administrative chores as well as office support. The Business Support Services Wing undertakes talent search for 'right personnel for the right job', based on the candidates performance at the aptitude test and interview. We also 'train & groom' the candidates by imparting requisite skills, before employing them at sites.

We provide human resources and support staff for facilitating service towards :

  •  Customer Support
  •  Reception
  •  Visitor handling
  •  Conferences
  •  Back Office Operations
  •  And a host of others


OUR KEYWORDS

QUALITY, TIME & SAFETY